Routr VoIP integration with Zendesk

Integrate Routr with Zendesk
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Easily connect Routr to Zendesk with our one-click integration platform.

What is Zendesk?

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Integrate Routr with Zendesk

How do I Integrate my VoIP data into Zendesk?

Integrating Zendesk with our system is easy and simple.

Integrating Zendesk with our PBX integration panel you simply click Connect Zendesk within your account.

Your Zendesk software will then begin to receive all the notifications that occur within you call routing flow su has phone calls, SMS, fax and more.

What PBX/VoIP data can I receive?

All your data is stored in the cloud making it easy to interact with Zendesk. We will can you data/notifications regarding;

  • Get a Zendesk notification when an inbound call is being received.
  • Get a Zendesk notification when an outbound call is being made.
  • Get a Zendesk notification when a call is placed on hold.
  • Get a Zendesk notification when a call is taken off hold.
  • Get a Zendesk notification when a call is placed in a queue.
  • Get a Zendesk notification when a call is de-queued.
  • Get a Zendesk notification when a call is transferred to a queue.
  • Get a Zendesk notification when a call is transferred to a team member.
  • Get a Zendesk notification when a call has ended.
  • Get a Zendesk notification when a voicemail is received.
  • Get a Zendesk notification when a callback request is received.
  • Get a Zendesk notification when a SMS message is received.
  • Get a Zendesk notification when a SMS message is sent.
  • Get a Zendesk notification when a Fax is received.
  • Get a Zendesk notification when a Fax is sent.

Check out all of our Integrations.

Our PBX platform does not only work with Zendesk. We can integrate with a huge amount of third-party applications and APIs.